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Student Life

Student Life . Student Services . Student Health 

Student Health + Counseling Services

Health Services

University Health and Counseling Service (UHCS) is staffed by physicians, nurse practitioners, psychologists, psychiatrists, social workers and registered nurses. A number of the physicians are affiliated with University Hospitals of Cleveland and with the CWRU School of Medicine.

Students are seen on an appointment basis only, except in case of emergency. UHS offers specialty clinics such as skin, dermatology, allergy and women's health. For consultation required beyond this, UHS usually refers to physicians and services available at University Hospitals of Cleveland or other outside providers. 

CIA students may visit Health Service free of charge, even if you have outside insurance. For more information about services and student health insurance, please visit the University Health Service's website.

To make an appointment

  • By phone (during open hours): Call 216.368.2450
  • Schedule online at myhealthconnect.case.edu
  • Medical advice after hours and on the weekend: Call 216.368.2450
  • Emergencies on campus: Call 216.368.3333

Counseling Services

University Counseling Services (UCS) offers students help with their personal counseling and behavioral health needs, including individual, couples and group counseling, psychiatric medication management, stress management and recovery support. 

Generally a short-term (usually 3-12 visits), solution-focused counseling approach is offered, but on occasion, longer term care may be needed for which a referral to professionals in the Cleveland area will be offered. Offices are staffed with psychologists, social workers, and part-time consulting psychiatrists. Most services are provided without cost but some specialty services may require a fee.

To make an appointment

  • By phone (during open hours): Call 216.368.5872
  • Walk in hours:
  • Mon, Tue, Wed, Fri: 8:30am–4:40pm
  • Thu 9:30am–4:40pm
  • Emergency/after hours: call 216.368.5872 for an On-Call Counselor

First-time appointments

First-time appointments are scheduled for about 60 minutes so that students can more fully explore their concerns, thoughts and feelings with a counselor. Appointments can be made by calling 216.368.5872. Walk-in appointments are also available (Mon, Tue, Wed, Fri 8:30am–4:40pm; Thu 9:30am–4:40pm). 

Are you experiencing a life-threatening emergency?

Monday through Friday, during regular office hours, call 216.368.5872. A counselor will be available to speak with you on the phone (or in person) in the Sears 220 location only. Requests for specific counselors cannot be honored when accessing emergency care service.

After hours, weekends and holidays, contact the UCS Counselor On-Call at 216.368.5872 or go to your nearest hospital emergency room.

Canceling or Rescheduling an Appointment

Call 216.368.5872, Monday through Friday, between 8:30am and 5pm. Please call at least 24 hours in advance so that your appointment time may be given to another student. Rescheduling an appointment for another time in the same week may not be possible.

For more information about individual and/or group counseling, please visit University Counseling Service's website.

For more information:

Dr. Matthew Smith
Director of Student Life + Housing
216.421.7495 | Contact

We wish you good health!

The coordinator of the CIA flu response effort is Nancy Neville, Dean of Student Affairs (nneville@cia.edu or 216.421.7427). Please contact Dean Neville with any questions, comments, or suggestions concerning the College's efforts.

Case Western Reserve University

University Health Services

2145 Adelbert Road
Cleveland OH 44106

Across the street from 1-2-1 Fitness
Map

University Counseling Services

220 Sears Building
Suite 220
Map

University Health and Counseling Services Hours

Monday: 8:30am-4:30pm
Tuesday: 8:30am-4:30pm
Wednesday: 8:30am-4:30pm
Thursday: 9:30am-4:30pm
Friday: 8:30am-4:30pm
After Hours Advice: 216.368.2450