You can review your print jobs and costs at any time in the "Recent Print Jobs" section of your PaperCut account. Be sure to turn off any filters to review your entire print history. If you have questions or if you feel you've been charged incorrectly for a print you click on the "Refund" link to the right of the print job line item and list the reason/question. Your request will be reviewed and you will be contacted if there are any questions. You may also contact the DOC directly with any questions or concerns.
All sales of print credit are final.
If you are dissatisfied with a print you may request a refund of print credit by logging into your account and navigating to the "Recent Print Jobs" tab. Click on the "Request Refund" link located at the far right hand of the page that corresponds with the job for which you are requesting the refund. Your request will be reviewed and accepted or denied within five business days.
Output Center Coordinator
216.421.7477 | Contact