Before you sign up

It’s important to read through our policies and guidelines so that we can provide the best environment for our students, faculty, and staff. 

Refunds

To obtain a tuition refund, please send written notification to ce@cia.edu. There is a $50 non-refundable processing fee for all refunds not initiated by the Institute. Processing of refunds may take up to three weeks.

Refund Schedule

Written notification received seven days or more prior to class start date will receive 100% tuition refund minus the non-refundable processing fee of $50.

Notification received four to six days prior to the start of the class will receive a 50% tuition refund minus the processing fee of $50.

There will be no refunds for notifications received less than four days prior to the start of the class.

Cancellations

Courses may be canceled due to low enrollment. If you are registered for a course that is canceled you will be offered the opportunity to enroll in another available course or have your full tuition refunded. Decisions on course cancellations are at least one week before courses begin. Early registrations lead to more courses that run, so we encourage you to register early. In the event that your instructor needs to cancel a class for any reason, students will be notified and a make-up class will be held in the week following the end of your course: you should tentatively block off this week, in case it is needed.

Missed Classes

If you are unable to attend a scheduled class, we regret that we will not be able to prorate any tuition or reimburse you for the missed class. We encourage you to contact your instructor via their information in the syllabus to discuss any material you may have missed if you were unable to attend a class. CIA cannot offer any individual make up time for missed classes.

Online Privacy

The information we collect is used to communicate with past, present, current and potential students. It is not shared with other organizations for commercial purposes. We do not record your credit card number after the payment is complete.