Important Contact Information

Emergency telephone numbers

Download a complete list of campus emergency numbers, health services contacts, and community services here.

Emergency: Life Threatening

9-1-1

Emergency: All Others

For all emergencies, call 9-1-1

University Circle Police
216.791.1234

CWRU Security
216.368.3333

CIA Security
216.421.7330

Our Address (for Emergency Contact)

Main Campus
11610 Euclid Avenue
Cleveland, OH 44106

Uptown Residence Hall
11421 Euclid Avenue
Cleveland, OH 44106

Euclid-117 Residence Hall
11702 Euclid Avenue
Cleveland, OH 44106

Mailing address for both residence halls
Student Name
Cleveland Institute of Art
11610 Euclid Avenue
Cleveland OH 44106

Hospital Emergency Rooms

University Hospitals/Case Medical Center
216.844.1000
11100 Euclid Avenue
(watch for Emergency Room signs, due to Construction)

Cleveland Clinic
216.444.2200
9105 Cedar Avenue
(accessible from Carnegie Avenue or Cedar Avenue, at E. 93)

Other Security Services

CWRU Safe Ride program
216.368.3000
The Safe Ride van transports CWRU students, faculty and staff around the University Circle area during the evening and nighttime hours. It complements other transportation options such as Circle Link and shuttle buses. Safe Ride is available from 6pm until 3am daily. To schedule call 216.368.3000 or go to saferide.case.edu. Riders must give name, location, and final destination. The dispatcher can offer an estimated arrival time.

The Safe Ride service area is bordered by Wade Park Avenue on the north, Coltman Road on the east, East 101st Street on the west and to the intersections of Mayfield/Kenilworth and Cedar/Fairmount to the south. If you are ill or intoxicated call 216.368.3333 for assistance. Safe Ride is not medical transport.

CWRU Rave Guardian app
https://case.edu/publicsafety/safety-campus/rave-guardian-app
A free smartphone application helping the CWRU Police respond to emergency situations quickly. Can be used to request Escort Service/Safe Ride as well.

Campus Health Services for Students

All CIA students have access to these services.

University Health Service*
Call for advice on what to do in a non-life-threatening health situation, or to get diagnosis/treatment of a health situation at the office.

students.case.edu/health
216.368.5872
2145 Adelbert Rd
(Off Euclid, just past Rainbow Babies Hospital, across from 1-2-1 Fitness and parking garage)

Office Hours M–F: 8:30am–4:30pm
Someone is on call 24/7

University Counseling Services
Mental health concerns, substance abuse, alcohol dependency.

students.case.edu/counseling
216.368.5872 appointments
201 Sears Building
(CWRU quad off Adelbert)

Office Hours M–F: 8:30am–4:30pm
Someone is on call 24/7

If the student is in danger of hurting self or others, call 911 and notify CIA Security.

If the situation is not life-threatening during CIA office hours, call Academic Services or Student Life (numbers above). Encourage student to see one of these advisors or go directly to Counseling Services. Advisors will also escort student to Counseling.

University Health Services (UHS) Class Excuse Policy
When a student must be absent from a class, a studio, or an examination for medical reasons, it is the student’s responsibility to discuss this directly with the faculty member involved. SHS does not issue class excuses per se. Under certain circumstances, SHS will give students written verification of the date of their visit to the SHS. In the case of students who are hospitalized or who have a prolonged illness such as mononucleosis, the student should give permission for CIA’s Academic Services office to communicate with Health Services and the hospital regarding the illness. Without this permission, no communication can occur.

Clinics, Hotlines, Services

AIDS/HIV/STD Hotline
800.332.AIDS (2437)

Alcoholics Anonymous
aacleve.org
800.835.1935 (weekdays)

Cocaine Hotline
800.262.2463

CWRU Dental Clinic
dental.case.edu
216.368.8730 appointments
216.368.3200 emergencies

The Centers / Circle Health Services
Medical, abuse, psychiatric, legal services
thecentersohio.org
216.721.4010
12201 Euclid Avenue
(Just east of CIA, beyond the train tracks)

Helpline
Substance abuse
800.821.4357

Planned Parenthood
plannedparenthood.org/ppneo
216.707.6907
11811 Shaker Boulevard, Suite 210

Poison Control
800.222.1222
at University Hospitals
11100 Euclid Avenue

Rape Crisis Center
clevelandrapecrisis.org
216.619.6192

LGBT Community Center
lgbtcleveland.org
216.651.5428
Lesbian, Gay, Bisexual, Transgender support

Suicide Hotlines
Mental Health referral
216.623.6888 (Cleveland)

Free Clinic
8pm–12am
216.721.1115

National Prevention Hotline
800.723.8255

Pharmacies

Open 24 hours (Pharmacy is not)
CVS
216.932.4808
2160 Lee Road (corner of Cedar)

Closest to campus
Bolwell Pharmacy
University Hospitals, Lerner Tower
216.844.7270
11000 Euclid Avenue 

Office of Student Affairs

Anyone on campus can express their concerns about a student who seems to be having difficulty (academic, emotional, mental, behavioral, substance abuse, etc.) via my.cia.edu/care, or directly to a staff member in Student Affairs:

Elisaida Mendez, PhD
emendez@cia.edu 
216.421.7463

Matt Smith, PhD
mjsmith@cia.edu  
216.421.7495

Jesse Grant, PhD
jlgrant@cia.edu 
216.421.7427